Application of Terms and Conditions
These terms and conditions apply to all contracts between you and us.
• The agreement between us is only created once we send you the products you have ordered, and not before. This means we have accepted your order.
• In an unlikely event that an item sent to you is damaged or incorrect, please email to us and post the item back. A replacement item will be despatched to you upon receiving the damaged or incorrect products sent to us.
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Your personal details provided when shopping with us such as name and payment details will be secured and kept confidential. We consider all your personal information very serious.
• The availability of products will be updated regularly for you review. The dispatch and delivery times are approximate and delays can occur.
• You must be over 18 (Eighteen) to use theROYALshop.co.uk. By placing an order you confirm that you are over 18 and that you are aware of the age restrictions.
• If the order is delayed in transit, please allow 10 working days for your delivery. If the items are not received after 10 working days, email the customer service with your order details.
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